Direct technical support with the manufacturer guarantees a superior quality support since you are in contact with the people who designed the system. In order to provide our customers the most reliable operation, we offer the following tech support options:
- 24/7 support via telephone and through the Internet via VPN
- Extended warranties on all site equipment
- On line training with experienced technical support personnel
- Onsite support
Our technical support team can be reached at all times during normal business hours. Our support team can provide quick answers to most of your inquiries. Should a problem require access to a site controller, within minutes, we can access any site controller and perform the necessary correction or update.